Privacy Policy

Updated Sep 12, 2024

 

This privacy policy (the “Privacy Policy”) is designed to provide users (“you”) of our websites, apps, software and other online services (the “TalkEase”, “Service” or “Platform”) with clear information relating to how  TALENT ME TECHNOLOGY PTE. LTD. and its affiliates (“Talent Me” or “We”) process your personal data or personal information (“Personal Information”). If you do not agree with this policy, you should not use the Service.

 

In this Privacy Policy, you will find the following information:

   1.    What is Personal Information and Who is the Provider and Controller?

  1. Who  are We?

  2. What  Personal Information Do We collect from you?

  3. Cookies

  4. Why  and how do We use your Personal Information?

  5. Who Do We Share Your Personal Information with?

  6. Your Rights and Choices

  7. Data  Security and Data Retention

  8. Data Transfers, Storage and Processing Globally

  9. Modifications to the Privacy Policy

  10. Contact Us


1.       What is Personal Information and who is the provider and controller?

What is   Personal

Information?

Personal   Information refers to any information that could identify you either directly   or indirectly, in particular by reference to an identifier such as a name, an   identification number, location data, an online identifier or to one or more   factors specific to the physical, physiological, genetic, mental, economic,   cultural or social identity of that natural person.

 

Who is the   Service Provider?

A service   provider is a for-profit legal entity that processes personal information on   behalf of a business pursuant to a written contract for a business purpose.   The types of service providers to whom we entrust personal information for   IT, network, cloud hosting and related services; content moderation;   marketing; analytics; payment processing; customer service activities; the   provision of the Business Services and the provision of information and   services you have requested, such as Alibaba Cloud, Firebase, Google,   Facebook, Apple, App Annie.

 

Who is the   Data Controller?

A Data Controller is the entity   that determines how and why Personal Information are processed. For the   processing activities described in the Privacy Policy, Talent Me acts as   the Data Controller.

2.       Who are We?

 TALENT ME TECHNOLOGY PTE. LTD. is a company established at 5001 BEACH ROAD#07-37GOLDEN MILE COMPLEXSINGAPORE 199588, the Republic of Singapore..

3.       What Personal Information Do We collect from you?

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information from Other Sources. More detail is provided below.

Information You Provide

•      User Content. We may collect the content you create or publish through the Service, such as the room’s photograph you took, and the associated metadata (such as when, where, and by whom the content was created). Even if you are not a user, information about you may appear in content created or published by users on the Platform.  

•      Surveys, Research, and Promotions. We may collect information you provide if you choose to participate in a survey, research, promotion, contest, marketing campaign, or event conducted or sponsored by us.

•      Information When You Contact Us. When you contact us, we may collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Service or information about possible violations of our Terms of Service (our “Terms”) or other policies.

Automatically Collected Information

 

·         Technical Information, the certain device and network connection information we may collect when you access the Service. This information includes your device model, operating system, IP address, and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs. We automatically assign you a device ID and user ID. Where you log-in from multiple devices, we use information such as your device ID and user ID to identify your activity across devices to give you a seamless log-in experience and for security purposes.

·         User-Generated Information, the information uploaded, provided, or created by users while using the Service, including information about the content you view, the duration and frequency of your use, your engagement with other users, your search history and your settings.

·         Content Characteristics and Features, the characteristics and features we detect and collect about the videos, images, and audio recordings that are part of your User Content, for example, by identifying objects and scenery, the existence or location within an image of a face or other body parts; and the text of words spoken in your User Content. We do this, for example, for content moderation and to provide special effects such as AI cover songs.

·         Cookies, the tracking technology we use to operate and provide the Platform. To learn more about our use of cookies, please see Article 4 of this Policy. We will obtain your consent to our use of cookies where required by law.

 

Information From Other Sources

 

·         Third Party Platforms and Partners, from which we may collect your personal information The personal information we collect is subject to this Privacy Policy. The information collected and stored by a third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party website and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected in compliance with all applicable laws.

·         Other Information, the information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

 

4.       Cookies

Cookies are small text files that are placed on your device when you browse our TalkEase platform. We use Cookies for providing users with a simpler and easier-to-use personalized web experience. Cookies enables us to serve you better and faster, and to make your experience on TalkEase Service more personal.

 

For example, to make the login process of the TalkEase platform faster, you can choose to save the username in a Cookies. This will make it easier and faster to login into TalkEase Service next time. Cookies can help us to determine the webpages and content you are connected to, the time you spend on certain TalkEase Service and the TalkEase service you have chosen.

 

Using such technologies, we, our service providers, and our business partners may automatically log information about you, your computer or mobile device (if any), and activity over time occurring on or through the Services and other online services. We use them for the following purposes:

·         Remember your identity. For example: Cookies and web beacons help us identify you as our registered user, or save your preferences or other information provided by you to us.

·         Analyze your use of our services. We can use Cookies and web beacons to understand for which activities you use Talent Me Service, or which services or service is the most popular, We may request your consent prior to using Cookies and web beacons for these purpose.

·         Advertising optimization. Cookies and web beacons help us to provide you with advertisements related to you based on your information instead of general advertising, We may request your consent prior to using Cookies and web beacons for these purpose.

If you consented to our use of cookies but later wish to opt out, you may change, at any time, your cookies preferences through the browser (if you access TalkEase Services via a browser) or user selection mechanism, you can use your browser settings in order to block the cookies. The following links provide instructions in order to manage your cookies preferences:

-   Chrome: https://support.google.com/chrome/answer/95647?hl=en

-   Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

-   Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

-   Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

 

In addition, if you do not want Google Analytics to be used in your browser, you can

·         Disable the Google Analytics browser add-on at https://tools.google.com/dlpage/gaoptout ; and/or

·         Opt-out through the Network Advertising initiative consumer opt-out system accessible at the following link: http://optout.networkadvertising.org/#!/ .

In addition, you may wish to visit www.aboutcookies.org , which contains comprehensive information on how to do this on a wide variety of browsers.

Moreover, you can use another online service enabling you to manage the advertisement cookies placed on your devices: http://www.youronlinechoices.com/ .

5.       Why and how do We use your Personal Information?

We may use the information we collect for a variety of purposes, such as the purposes outlined below:

·         Providing the Service: We may use your Personal Information in order to provide you with the experiences, products, and services you request, view, engage with, or purchase.

·         Communicating with You: We may use your Personal Information to communicate with you about your account or transactions with us, send you information, or request feedback about features on our sites and applications or changes to our policies.

·         For Research and Development: We may analyze your use of the Services to analyze and improve the Services and to develop new functions and/or Services, including by studying user interactions and use of the Services.

·         Maintaining and Enhancing the Safety, Security, and Stability of the Service by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).

·         Sharing Your Information with Third Party Platforms to Provide You with Features, like content sharing at your request when you integrate your account with a third-party service.

·         Legal Reasons: We may use your Personal Information to comply with applicable law, respond to valid legal process, investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, or investigate potential violations of or enforce our Terms of Service.

·         With Your Consent: In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

6.       Who do We share your Personal Information with?

For the purposes referred to under this Privacy Policy, We may share your Personal Information with certain recipients. Such recipients will either act as another controller or as processor acting on behalf and upon our instructions.

 

The processors which We may share your Personal Information with are the following:

·         Our Affiliates: As a global company, the Platform is supported by certain entities within our corporate group. These entities process Information You Provide, Automatically Collected Information, and Information From Other Sources for us as necessary to provide important functions, such as storage, content delivery, security, research and development, analytics, online payments, customer and technical support, and content moderation.

·         Third Party Service Providers: We may share Personal Information with third party service providers for a variety of business purposes:

•       Customer Communications and Insights Platforms. We may share email, app usage and interactions with our third-party customer communications platform provider for the following business purposes: performing services that allow us to communicate with you and administer your account as well as track your usage for our internal analytics.

•       Measurement and Data Partners. We also share Technical Information and Usage Information with third party measurement providers who help us measure advertising served on the Platform and help our advertisers determine how effective their ads have been.

•       Other technology providers necessary to provide our services (including cloud storage and web hosting providers). We may make certain Automated Information and/or aggregate or non-personally identifiable information available for various purposes including monitoring network traffic to detect malicious actors and to protect against malware, fraud or other unlawful uses or activity.

•       Marketing providers. We, or the third-party service providers we use to assist us with marketing our own products to you, may use the information we collect from you to provide advertisements and offers for our other products. Legal Purposes: We may disclose your Personal Information to any person or authority to comply with applicable law, respond to valid legal process, investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, or investigate potential violations of or enforce our Terms of Service.

·         With Consent: We may communicate your Personal Information to any other person subject to your prior consent.

Our TalkEase may contain links to third-party websites, tools or services. Those third parties have separate and independent privacy policies that you are invited to read carefully. This Privacy Policy does not apply to your use of such third-party sites, tools or services. We do not own or control those third parties, and We assume no responsibility or liability for their content and activities.

7.       Your Rights and Choices

You can access and edit most of your profile information by signing into our Service. You can delete the User Content you uploaded. You may also be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights.

Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate.

If you have any questions on how to use the above tools, want to know about what rights you may have or want to exercise them, or have any requests, inquiries, or complaints, please contact us pursuant to the means mentioned in Article 12 of this Policy.

8.       Data Security and Data Retention

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods. However, you should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

We retain information for as long as necessary to provide the Service and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Service, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.

Upon expiry of the applicable data retention period, We undertake to erase or irrevocably anonymize the relevant Personal Information.

9.       Data Transfers, Storage and Processing Globally

The personal data we collect from you may be stored on a server located in United States, Singapore and Hong Kong, outside of the country where you live. We maintain major servers around the world to bring you our services globally and continuously.

We operate globally and may transfer your personal information our Affiliates or third parties in locations around the world for the purposes described in this Privacy Policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses which recognized by law, obtaining your consent, or other lawful means of transferring personal information.

10.   Modifications to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy and providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.

11.   Contact Us

12.   If you have any requests, questions, comments, or concerns regarding this Privacy Policy or privacy practices, please contact our Data Protection Officer by  vip_echo@163.com.